Event Security, Medical Cover and Radio Hire

What goes wrong here

Most of what goes wrong at an event is a coordination problem, not a security one.

Three suppliers, one event: Security from one company, medics from another, radios from a third. They meet for the first time on the morning of the event, and none of them has read the same plan.
The plan changes and not everyone hears: A gate moves, a set time shifts, the weather turns. Whether that reaches the medics as fast as it reaches the stewards depends entirely on who is holding the radio.
Medical cover is scoped by guesswork: Cover gets specified by headline attendance figure rather than by what the event actually involves, how far the nearest emergency department is, and what the crowd will be doing.
Nobody is watching the cameras: Where a site has CCTV, it is usually recording to be looked at afterwards rather than watched while the event runs.
Ofcom paperwork is somebody else’s job until it is not: Radios need licensing, and it tends to be discovered late.

What we watch

What we bring to an event.

SIA licensed officers, briefed against your plan: Events of any size, briefed against your event plan and your risk assessment — entry searching, crowd movement, stewarding points and the exit.
Medical cover scaled to the event: From a first aid point through to treatment facilities and ambulance provision, planned against the crowd size, the activity and the distance to the nearest emergency department. Not against the headline ticket number.
Radios, supplied and licensed: Two-way radios for events and sites that need reliable on-site communication, supplied and licensed through us so you are not working out Ofcom paperwork yourself.
The control room watching, live: Where CCTV is in place, the control room can watch it while the event runs rather than after it.

What happens when it goes off

Signal arrives

An activation, a detection or a condition threshold reaches the control centre.

An operator assesses it

Before anyone is called. Every activation is assessed; a passing animal and a person crossing a line do not get the same response.

The ladder starts

Named contacts in the order agreed with you, with the times each is available.

Someone attends, or does not

A keyholder, our own response, a guarding partner, or a direct call to the emergency services — whichever your arrangements say, at the time we are working to.

It is logged and reviewed

Arrangements are checked periodically and after any incident.

Nothing is connected until the arrangements are written down and agreed, and nothing goes live untested. The full sequence is set out in our operational arrangements.

What shapes the cost

Crowd size and activity, the hours covered, how many officers and what level of medical provision the event actually needs, how many radios, and whether CCTV is watched live during the event.

We would rather tell you what drives the number than make you ask. What it costs sets out how a price is put together on any site.

Events.